Effective Date: December 13, 2025

Respecting the privacy of our customers is very important to us. We act responsibly with your information. We do not sell or trade your personal information to unauthorized third parties.

1) What Information We Collect

We may collect information you provide when you:

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  Place an order (name, address, email, phone number, payment and shipping details)
  
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  Subscribe to our mailing list
  
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  Contact us for support or questions
  

2) How We Use Your Information

When you purchase from Rachel Horn Home, we use your information to:

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  Confirm and process your order
  
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  Contact you by email or phone if we have questions about your purchase
  
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  Provide customer support
  

If you subscribe, you may receive information about items, promotions, and new products.

3) Marketing Emails

You can unsubscribe at any time using the link in our emails or by contacting us.

4) Sharing Your Information

We may share your information only as needed to:

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  Process payments (payment processors)
  
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  Ship orders (carriers and logistics providers)
  
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  Operate the Site (service providers who help us run our website and communications)
  

We do not authorize third parties to use your information for their own marketing.

5) Data Security

We take reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure.

6) Data Retention

We retain personal information only as long as necessary for order processing, customer service, legal, accounting, or tax requirements.

7) Your Rights

You may request access, correction, or deletion of your personal data, subject to legal requirements. To make a request, email ventas@rachelhorn.com.

8) Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date.

9) Contact

Privacy questions: ventas@rachelhorn.com